Return & Refund Policy
At Gentleman District, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.
Return Eligibility
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Items must be returned within 30 days of purchase.
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Products must be unused, in their original packaging, and in the same condition as received.
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Sale items and gift cards are non-returnable unless defective or damaged.
Return Process
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Contact us at info@gentlemandistrict.com with your order number and reason for the return.
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If approved, we will provide you with a return shipping address.
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Pack the item securely and use a trackable shipping service. We are not responsible for lost returns.
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Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to the original payment method within 5-10 business days.
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Shipping costs are non-refundable, except in cases of damaged or incorrect items.
Exchanges
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We only replace items if they are defective or damaged. If you need an exchange, please contact us at info@gentlemandistrict.com.
Damaged or Incorrect Items
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If you receive a damaged or incorrect item, report it within 7 days of delivery with a description and photos.
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We will offer a replacement or full refund, including shipping costs.
Contact Us
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For any return or refund inquiries, please reach out to us at info@gentlemandistrict.com. We are happy to assist you!
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